5 key trends set to shape the PIM market in 2025
December 7, 2023Look into the future with inriver's predictions for the key issues set to influence PIM in 2025.
It’s an exciting time for Product Information Management (PIM) software. According to the recently released 2025 Gartner Market Guide for PIM Solutions, the market analysts have identified several key trends shaping the PIM landscape. These developments follow the substantial investment that has flowed into the PIM industry over recent years, peaking at $1 billion in 2022. The future for PIM is bright.
Whether you’re just starting your PIM journey, or a seasoned veteran of product information management and the many benefits it brings, 2025 is shaping up to be another innovative year for PIM. If you’re considering new PIM investment or exploring how to get even more value from an existing PIM solution, here are the key trends set to shape the PIM market in 2025.
1. The impact of AI will continue to grow
While the initial hype surrounding generative AI has been swift, the huge potential it has for the world of product information management is only just beginning. There are several ways AI can revolutionize the way brands work with their PIM systems, from streamlining internal workflows to elevating customer experience through augmented reality (AR) capabilities.
As Gartner notes, AI-driven automation is transforming PIM into an intelligent, self-optimizing system. Some advanced PIM solutions already have generative AI integrated to empower users to create rich, compelling, and localized product content for every channel at the touch of a button. As brands and manufacturers look to scale in 2025, AI could be their ticket to meeting their growth ambitions.
“Creating content at scale allows the focus to be on producing better, effective product information to concentrate on brand voice to win market share.”
Gartner® 2025 Market Guide for Product Information Management Solutions
2. Digital product passports will become a key concern
A key trend set to shape the PIM market in 2025 is the need to respond to growing regulations, such as digital product passports (DPPs). The European Union’s legislative initiative aims to enhance transparency across product value chains by providing comprehensive information about each product’s origin, materials, environmental impact, and disposal recommendations. Implementation is slated to begin in 2027, with DPPs becoming mandatory for nearly all products sold in the EU.
As brands and manufacturers accelerate their preparedness for DPPs, the need for an advanced PIM solution has never been clearer. Businesses require a system capable of collecting, storing, and distributing transparent, up-to-date , and compliant product information, and that solution is PIM. As Gartner states, the need to collect all data about manufactured and distributed products for DPP compliance is driving the need for PIM.

3. Product origin stories will go mainstream
Consumers increasingly want to know not only where products come from but what materials were used, who made them, and the journey it has taken to get to market. Referred to as product origin stories, this information is set to be a key trend shaping the PIM market in 2025. With growing regulatory pressure and consumer demand for transparency, businesses are prioritizing supply chain traceability at an unprecedented scale. This product-level traceability is an opportunity for brands to make the most of their green credentials while also empowering end consumers to make more informed purchasing decisions.
In a similar way to DPP compliance, a business’s ability to capture, standardize, and distribute the information it needs to create authentic origin stories relies on having the right product data solution. An advanced PIM solution with built-in sustainability and traceability features that’s designed to simplify onboarding, centralizing, and enriching product information from across the value chain can be fundamental in meeting consumer demands for product origin stories in 2025 and beyond.
“Companies are using origin stories to appeal to consumers who express preferences for products made with consideration to social and environmental impacts.”
Gartner® 2025 Market Guide for Product Information Management Solutions
4. Digital shelf analytics will become a PIM essential
PIM has long been seen as the engine for e-commerce success, but to truly take conversations to the next level it’s essential to understand how your products perform online – and how to keep listings optimized. As brands, manufacturers, and retailers look to exert more control over their online presence, the benefits of digital shelf analytics (DSA) are increasingly clear, particularly when the technology is integrated within an advanced PIM solution.
That’s because this integration allows companies to ‘close the loop’ on their digital shelf through a bidirectional flow of data to and from their foundational PIM solution. Indeed, combining these two technologies provides real agility when delivering compelling product experiences across even the most competitive digital marketplaces. It may be a key trend shaping the PIM market in 2025, but expect the importance of DSA to go far beyond just the next 12 months.
5. Cloud marketplaces will simplify PIM procurement
A growing number of PIM vendors are partnering with cloud service providers (CSPs) to offer their solutions directly through their cloud marketplaces. This approach reduces procurement complexity by enabling businesses to purchase, deploy, and scale PIM solutions within their existing cloud ecosystems.. As Gartner notes, this can help simplify the process of selecting and purchasing a solution as all payments are made through a single, established CSP relationship.
In 2025, expect to see more PIM vendors take advantage of their presence on marketplaces to simplify procurement. These marketplaces include Microsoft Azure, Amazon Web Services, Google Cloud, and Salesforce. Subscription-based pricing models and prebuilt integrations within these cloud environments will make it easier for brands and manufacturers to adopt PIM without heavy upfront investment. This will enable more brands and manufacturers that currently do not use PIM to kick off their PIM journey. They can then streamline their scalability, elevate their product experiences, and be compliant in every market with the right advanced PIM solution for their needs.
inriver: The PIM for 2025 and beyond
PIM solutions are increasingly business-critical applications. For brands and manufacturers with data demands across a wide range of industries, the benefits of PIM are clear. However, finding the right PIM software for the needs of today and tomorrow can be challenging. This is especially true when factoring in the growing demands from an increasing number of audiences. That’s why inriver has developed the most complete PIM solution on the market. It’s the only PIM that supports products from their origin stories to their end-of-life processes and every stage in between.
The composable, multi-tenant inriver PIM offers a comprehensive product information management solution to meet the demands of 2025 and beyond. A fully extensible data model that evolves with the demands placed on your products provides a solid foundation for even the most complex product catalog. Furthermore, the inriver platform has built-in syndication and digital shelf analytics technology, advanced data-sharing, and more. This makes inriver the complete solution for every business in every market.
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frequently asked questions
how does Product Information Management (PIM) impact the retail industry?
PIM plays a crucial role in the retail industry by ensuring accurate, up-to-date product information across all sales channels. With consumer expectations higher than ever, retailers need a PIM system that centralizes product data, improves digital shelf visibility, and enhances the customer experience. By leveraging cloud-based PIM solutions, retailers can streamline product updates, reduce time-to-market, and maintain compliance with global regulations, such as Digital Product Passports (DPPs).
how does PIM support omnichannel commerce?
In today’s digital landscape, customers expect a seamless shopping experience across multiple channels. A PIM system ensures consistent product information across e-commerce websites, marketplaces, social media, and physical stores. By centralizing product data, businesses can streamline content updates, improve customer experience, and enhance engagement across all touchpoints. This approach is critical for brands aiming for growth in the evolving PIM market and ensures that consumers receive accurate, relevant product details no matter where they shop.
how does PIM technology help businesses stay competitive in a fast-changing market?
With rapid shifts in e-commerce and technology, businesses need a PIM solution that adapts to market demands. Advanced PIM solutions leverage data management to ensure accuracy and consistency, while features like digital shelf analytics (DSA) allow brands to monitor online performance and optimize product listings. By using an intelligent PIM platform, companies can enhance their growth strategy, expand into new channels, and respond effectively to market trends.
what role does PIM play in ensuring regulatory compliance?
PIM solutions are essential for businesses that need to meet stringent regulatory requirements, particularly those involving product information accuracy and sustainability reporting. With initiatives like Digital Product Passports (DPPs) and other evolving legislation, companies must maintain complete, transparent product histories. A PIM system provides centralized data management, making compliance efforts more efficient and ensuring adherence to industry standards.
why is having accurate product data crucial for business success?
Accurate product data is the foundation of a strong product experience and a successful PIM market strategy. Poor product information can lead to customer dissatisfaction, higher return rates, and lost sales opportunities. With a PIM system, businesses can maintain high-quality, consistent product data across all platforms, improving search rankings, conversion rates, and overall businesses performance.
Expanding the possibilities of PIM
Product information management software is often seen as a key tool for sales and marketing teams. But as the demands on product information evolve, so too does the scope of what PIM software can offer forward-thinking brands, manufacturers, and retailers. From sourcing and design through to after-sales services and recycling, PIM is the complete solution for the entire product journey.
Johan Boström
Co-Founder & Board Member
Johan Boström is one of the founders of inriver and a senior business leader with two decades of experience leading international technology companies.
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