What is Product Data Syndication (PDS)?
software that takes your products to the world
Product Data Syndication (PDS) delivers rich, compelling, and localized product content to every digital touchpoint.
Product Data Syndication (PDS) delivers rich, compelling, and localized product content to every digital touchpoint, facilitated through effective data management and syndication solutions. It is the process of distributing accurate, enriched product information across multiple channels, ensuring consistency and compliance while enhancing customer experience.
In modern commerce, the importance of your digital shelf cannot be overstated. From your own website to marketplaces, third-party resellers, and social channels, your digital shelf is more than just an online storefront for your business; it represents core aspects of product development and effective data management. It’s a portal that showcases the essence of your brand and enables retailers efficiently to engage with potential consumers.
At least, that’s how it’s supposed to be. Without effective product data management software, maintaining a consistent and optimized digital shelf becomes a challenge. Product Data Management (PDM) systems can ensure the integrity of your digital shelf, aligning product development with consumer expectations. Unfortunately, many digital shelves end up in a chaotic maze of misrepresentations. , a consequence of lacking centralized data management and collaboration systems which could enhance the entire product experience. Product listings can be incomplete, product information can be missing critical details, and visuals like images or technical drawings can be distorted, impacting product design and sales. All this adds up to your potential customers feeling confused, frustrated, and unlikely to hit that buy button.
How can you avoid this situation for your own digital shelf? With product data syndication technology, also known as PDS.
- What is product data syndication?
- How PDS helps you win on the digital shelf?
- How does a syndication solution work?
- PIM and product data syndication
- Product data syndication benefits
- Do I need product data syndication?
- How to choose the right syndication solution?
- How do I get started with product data syndication?
What is product data syndication?
Product data syndication is the process of distributing contextualized, reliable, and relevant product information to your digital channels. This includes your own website, as well as marketplaces, resellers, and social media channels, ensuring that PDS aligns with PIM enterprise systems for seamless collaboration and data integrity. In essence, it ensures the right product data reaches the right audience at the right time, transforming customer touchpoints into seamless experiences.
Manually managing this intricate process can quickly overwhelm even the most adept e-commerce operations, particularly if you’re a brand or manufacturer pursuing an omnichannel marketing strategy. Manual management also risks errors or discrepancies in pricing, product descriptions, or other customer-critical information.
PDS software takes the hassle out of this process. It can streamline your internal workflows and ensure accurate, relevant product information is always delivered to your digital channels. Next-generation syndication technology goes one step further. This technology is built on API-based connectivity that offers the bi-directional integration methods typical of the largest online resellers and marketplaces.
To extract the most value from any PDS technology, forward-thinking brands and manufacturers combine their syndication needs with product information management (PIM) software. PIM provides the single source of product data truth needed for an effective syndication process. To meet this need, advanced PIM solutions offer built-in syndication capabilities. This ensures product content that is distributed across the digital shelf stems from the same single source of truth that sits at the heart of the organization.
Why product data syndication matters
Product data syndication is key for engineering advancements and digital shelf domination. The integration of PDM and PLM solutions offers unified data handling. Rich, detailed information is the only means by which a customer can feel sufficiently informed and confident in purchasing your product. The omnichannel delivery of that information is only truly achievable through PDS.
However, to fully succeed on the digital shelf, it’s important to understand that this flow of data is not linear, but circular. The feedback loop of analytics data on the digital shelf performance of your product content is essential if you want to keep your listings optimized.
For example, integrating PDS with digital shelf analytics (DSA) enables brands to monitor real-time performance data, identifying issues such as underperforming listings or out-of-stock products before they affect sales. By integrating the output of PDS and digital shelf analytics (DSA) technology, brands and manufacturers can close this feedback loop. This lets them maintain optimal product content at every touchpoint with actionable, real-time insights.
This feedback loop can provide information on when a listing is underperforming or a product has fallen out of stock. This constant feed of syndicated data is critical when selling online. That’s why a growing number of brands are moving towards the new breed of PIM solution. These PIM solutions offer built-in PDS and DSA capabilities to provide the complete solution for digital shelf success.
How does a syndication solution work?
A product content syndication solution works by connecting product data to retailers and marketplaces utilizing a variety of means such as:
- Templates
- Flat files
- Online drop locations
- Direct API connections
Given that each marketplace and channel has varied requirements for product data, a PDS solution acts as the bidirectional liaison that connects your content across these channels, maintaining data integrity and compliance on both ends. Larger marketplaces and resellers, from Amazon to Zalando, accept data via API connectivity, an increasingly important attribute of any future-fit PDS technology. These solutions are vital for effective product lifecycle management and coordination with partners.
This streamlined functionality of a data syndication solution allows for the mapping of product information across many output formats and file types, including:
- JSON
- XML
- CSV
- XLS
Whether connecting to endpoints via API or email, PDS software transforms your data into whatever it needs to be to reach customers where they shop.
PIM and product data syndication
Before brands and manufacturers are ready to utilize PDS for the distribution of product information, it’s crucial that the data behind the information is fundamentally whole and reliable. That’s why so many rely on product information management software. A PIM solution establishes a single, verified data source—a structured framework from which PDS can draw. By securing a stable backend, product content syndication becomes more manageable, providing transparency for stakeholders.
Product data syndication extracts this enriched data from the PIM system and distributes it. This ensures the right information reaches the right destination. Together, PDS works with PIM to streamline the process of data management and distribution.
Product data syndication benefits
Unlike their brick-and-mortar equivalent, the endless possible entrances to a digital shelf rarely make for a linear customer journey. This creates challenges—but also opportunities for forward-thinking companies ready to embrace an omnidirectional market.
What role does product data syndication play for manufacturers, brands, retailers, and others? When developed with a solid strategy and proper foundation, PDS solutions bring tangible benefits to the digital table. Consider just a few of the following benefits.
Bridging informational gaps
The demand for informational transparency continues to escalate, prompting the need for a comprehensive data infrastructure. Product data syndication smooths the transition for brands looking to move towards circularity. It also provides meaningful insights at every link in the supply chain. In turn, organizations can capture and communicate key data points at every step—from search to sold.
Unified omnichannel presence
Searchable, enriched product data is the conversion-driving lifeblood for brands, manufacturers, and retailers in the omnichannel space. However, as demand for high-quality and localized content increases, data syndication enables a unified, ubiquitous presence. This ensures consistency and builds trust with consumers.
Streamlining market adaptability
PDS software allows businesses to expand into previously untapped markets—or adapt to changing requirements in existing ones. Whether it’s updated vendor requirements or social commerce initiatives, PDS ensures digital-savvy brands remain both agile and compliant, speeding time-to-market in new and existing channels.
inriver: Using syndication to drive Customer Experience
Do I need product data syndication?
Long-term growth depends on scalability, and with scaling comes increased amounts of data. If you’re a brand, manufacturer, or retailer in the evolving e-commerce environment, you might be missing out on the added value PDS software can bring to your business.
To determine if your company would benefit from product data syndication, compare your company’s challenges with the following six challenges for single-channel brands:
- Difficulty scaling: Do you have trouble keeping up with the demands for accurate, compelling content across new and existing channels?
- Branding inconsistency: Are your product stories and enriched content contextualized, relevant, and unified across channels?
- Slow time-to-market: Are data maintenance, validation, and endpoint compliance significant bottlenecks for product launches?
- Inefficient workflows: Are you fully leveraging automation and directing internal resources toward strategic work rather than constant management of the digital shelf?
- Lost customer loyalty: Does your brand continually meet expectations from first contact to the after-sale economy?
- Disconnected touchpoints: Are you confident that your product information is 100% consistent on every channel and platform?
Does your company face challenges in one or more of these areas? If so, then adopting a PDS solution will greatly benefit your operations.
How to choose the right syndication solution?
Unlocking the full potential of product data syndication requires choosing the right solution tailored to your unique needs today and tomorrow. Choosing a system that integrates both PDM and cloud capabilities is essential for seamless data management. A future-fit PDS solution should encompass several key features to optimize performance and success, including:
- Streamlined UI: PDS systems should offer an intuitive UI that prioritizes easy navigation and simple, screen-based tools for mapping the right information to the right destination.
- Integration and scalability: E-commerce syndication demands agility, especially when entering a new market or launching a product. An ideal PDS solution should integrate seamlessly with existing data and downstream endpoints—and make it easy to scale into new ones.
- AI-assisted mapping: PDS technology has been around for a while. However, modern and robust solutions offer built-in machine learning to power auto-mapping and data matching to save time and reduce redundancies.
- Data quality checkpoints: Proactive PDS systems are designed to flag errors, inconsistencies, and channel requirement mismatches at all key levels—before problems arise.
- Centralized product content management: To properly syndicate quality data in an omnichannel environment requires a centralized content hub. Robust PDS solutions should allow for the aggregation and management of product information, enriched content, and other assets.
If you’re in the market for PDS software, select a syndication solution that ticks all the boxes. That way, you will be best positioned to handle the challenges—and reap the benefits—of today’s omnichannel marketplace. With features like cloud integration and automated updates, your organization can stay ahead in product lifecycle management.
How do I get started with product data syndication?
The first step toward integrating PDS is to ensure your PDS and PIM solutions stand up to the demands of today’s e-commerce marketplace.
Ask these questions when considering a PDS solution:
- Are data capture and validation simple?
- Can I easily optimize and enrich product content?
- Do workflows take advantage of industry standards like GDSN?
- How large is the syndication network?
- Is there data-driven feedback on product performance?
- Is it possible to integrate into other e-commerce platforms?
Additionally, a proper product-data foundation is also required for a PDS tool to operate at its best.
To build a truly future-proof strategy that helps your syndication strategy thriver, a PIM solution must underpin the tech stack. Only with a single source of product data truth can a PDS solution most effectively dispense product information—allowing businesses to scale with efficiency, craft consistent branding, and optimize every touchpoint with a single click.
inriver: The complete PIM and PDS solution
As digital shelf expectations grow, so does the need for an agile, scalable solution that can meet diverse demands and drive revenue for even the most complex omnichannel strategy. To meet these evolving expectations, inriver offers the complete PIM solution for modern commerce that has market-leading API-based syndication built-in. In addition to Syndicate Plus, the inriver PIM also has built-in digital shelf analytics capabilities, letting you ‘close the loop’ on your digital shelf and curate every byte of your omnichannel output.
The composable inriver PIM goes beyond e-commerce. Our multi-tenant SaaS solution turns raw data into rich, valuable product information for every digital and in-person touchpoint. From sourcing and manufacturing to sales and recycling, the inriver PIM supports your entire product journey. This ensures you can extract the greatest value out of your product data syndication by delivering accurate and reliable product information to the relevant end-user wherever it’s needed.
want to see the inriver PIM in action?
Schedule a personalized, guided demo with an inriver expert today to see how the inriver PIM can get more value from your product information.
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frequently asked questions
what is the difference between product content syndication and product data syndication?
Product content syndication focuses specifically on the distribution of enriched product details, such as descriptions, images, and specifications, to various platforms. On the other hand, product data syndication refers to the broader process of managing and delivering accurate, consistent data across multiple sales channels. While product content syndication is a subset of PDS, the latter encompasses both the technical and strategic aspects of data alignment and compliance across platforms.
how does product content syndication benefit retailers?
Product content syndication ensures that retailers receive accurate and optimized product data tailored to their platform requirements. This reduces manual editing, enhances product visibility, and helps build trust with consumers by providing consistent, detailed information across all sales channels. Additionally, syndication improves collaboration between brands and retailers, enabling quicker time-to-market and higher conversion rates.
can small businesses benefit from product information management systems for syndication?
Absolutely! While larger organizations often adopt product information management systems to handle complex distribution needs, small businesses can also benefit from these tools. They help centralize data, reduce manual errors, and efficiently deliver consistent product information to multiple sales channels, even with limited resources. By streamlining their syndication processes, small businesses can compete more effectively with larger players.
how does product content syndication impact the consumer experience?
Consumers expect accurate, detailed, and engaging product content across all touchpoints. Product content syndication ensures that the right information is consistently delivered across sales channels, from marketplaces to social media. This improves the shopping experience, builds brand trust, and increases the likelihood of purchase. For example, rich product data, such as images and technical specifications, can help consumers make informed decisions, reducing returns and dissatisfaction.
what role does automation play in the syndication process?
Automation is critical in the process of product content syndication, especially for businesses managing multiple sales channels. Automated systems ensure that accurate, up-to-date product information is seamlessly delivered to the appropriate platforms, reducing manual effort and errors. By integrating automation with product information management systems, businesses can scale their distribution efforts while maintaining data accuracy, compliance, and speed.